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Privacy Policy

Last Updated: May 23, 2026

1. Introduction

At PRIMUS WORKFORCE LTD., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us, including through our website, job applications, recruitment inquiries, and messaging services. Our practices are designed to comply with Canadian privacy laws, including PIPEDA, and industry requirements for Application-to-Person (A2P) messaging.

By using our services or submitting your contact information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following personal information from you:

  • Contact information: Name, phone number, email address, and mailing address.

  • Professional Information: Resumes, work history, skills, and employment preferences.

  • Messaging consent: Your explicit opt-in consent to receive text messages (SMS/MMS), emails, or other electronic communications.

  • Other optional information: Survey responses or other information you provide voluntarily during the recruitment process.

This information is collected only for the purposes of providing our recruitment and staffing services and for the improvement of the candidate experience.

3. How We Use Your Information

Your personal information may be used for the following purposes:

  • Scheduling interviews, site visits, and job placement follow-ups.

  • Sending job alerts, appointment reminders, and onboarding notifications (only if you have explicitly opted in).

  • Responding to inquiries, customer service requests, or questions.

  • Improving our operations and recruitment experience.

  • Complying with legal obligations.

All electronic communications that fall under A2P messaging will follow industry regulations and carrier requirements. Message frequency may vary depending on your job search activity and interactions. Message and data rates may apply.

4. Sharing Your Information

We do not sell or share your personal information for marketing purposes. Limited information may be shared with trusted clients (employers) or subcontractors only for operational support, including:

  • Job placement coordination and candidate presentation.

  • Payroll processing and customer service support.

  • Platform providers such as GoHighLevel (GHL) to process messages securely.

We never share text messaging originator opt-in data or consent information with any third parties for any purpose outside of direct operational support for your recruitment.

5. Messaging Consent & Opt-Out

We obtain your explicit consent to receive SMS/MMS communications through our website forms where you voluntarily provide your phone number and check an unchecked consent box. Consent is never assumed, pre-checked, or required as a condition of using our services.

To unsubscribe from SMS messages:

  • Reply STOP to any text message received from us.

  • You will receive a confirmation message and will no longer receive further SMS communications unless you opt in again.

For assistance:

  • Reply HELP to any message or contact us at info@primusworkforce.com or +1 780-670-3666.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website and understand how you interact with our job boards. You can manage your cookie preferences through your browser settings. We do not use cookies to collect or share mobile opt-in data with third parties.

7. Data Security and Retention

We take the security of your personal information seriously, utilizing digital safeguards (encryption, access controls) and physical safeguards. Your personal data is retained only as long as necessary to provide recruitment services, fulfill legal obligations, or comply with industry standards for messaging consent retention.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at:

  • Email: info@primusworkforce.com

  • Phone: +1 780-670-3666

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in A2P compliance requirements or business practices. The “Last Updated” date indicates the most recent revision.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:
Address: 10509 81 Ave NW, Edmotnon, AB, T6E 1X7
Email: info@primusworkforce.com
Phone: +1 780-670-3666

For additional information regarding your rights and obligations, please review our Terms of Service at: https://primusworkforce.com/terms-conditions/

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