Job Title
Quality Control Manager
Industry
Oil & Gas
Job Summary
The Quality Control Manager oversees the organization’s quality control framework to ensure that materials, processes, and products consistently meet internal standards, customer requirements, and regulatory obligations.
This role combines strategic quality planning, hands-on inspection leadership, audit readiness, data-driven decision-making (SPC/RCA), supplier quality management, and team leadership to drive continuous improvement across production and maintenance operations.
Duties and Responsibilities
The main duties and responsibilities of a Quality Control Manager are:
- Strategic Quality Leadership: Develop and implement QC strategy, quality objectives, KPIs, and continuous improvement targets aligned with business goals. Lead CAPA programs and quality improvement projects; present results to senior leadership.
- Quality Control Systems & Compliance: Implement, maintain, and improve QMS documentation: inspection plans, sampling procedures, and traceability records. Ensure QMS alignment with recognized standards (e.g., ISO 9001) and maintain audit readiness; coordinate internal, customer, and third-party audits.
- Inspection & Testing Oversight: Oversee incoming material inspections, in-process checks, and final product testing; validate test data and ensure equipment calibration and traceability. Maintain testing schedules, manage lab/field resources, and approve or reject materials/products per acceptance criteria.
- Data Analysis & Reporting: Use SPC, Pareto analysis, and root cause analysis to identify trends and drive corrective actions. Produce regular quality reports, non-conformance summaries, and recommendations for management.
- Supplier & Customer Quality: Manage supplier quality programs, including supplier audits, nonconformance handling, and follow-up corrective actions. Lead investigations into customer complaints, returns, and warranty issues; deliver technical reports and remediation plans.
- Team Leadership & Training: Lead QC staff (inspectors, technicians), assign workloads, conduct performance reviews, and deliver training in inspection techniques, standards, and safety. Foster a culture of quality and regulatory compliance across shifts and teams.
- Cross-Functional Collaboration: Work closely with Production, Engineering, R&D, Maintenance, HSE, and Supply Chain to integrate quality requirements into product and process design early.
Qualifications and Skills
- Bachelor’s degree in Engineering, Quality Management, Chemical, Renewables, or a related technical field (or equivalent experience).
- Must-have knowledge of QMS frameworks (ISO 9001) and experience preparing for internal/third-party audits.
- Proficiency with statistical tools and quality software (SPC, Minitab, ERP/QMS modules).
- Six Sigma (Green/Black Belt), ISO Lead Auditor, ASQ credentials (CQA/CQE) or equivalent.
- Strong understanding of WHMIS and compliance with provincial OHS regulations and Canada Labour Code safety requirements.
- Strong leadership, communication, and stakeholder management skills.
- Excellent analytical ability, attention to detail, and problem-solving (RCA) capability.
Experience Requirements
- Minimum 3 years QC/QA experience; 5+ years preferred for manager roles in regulated industries (oil & gas, petrochemical, pharmaceuticals).
- Must-have experience managing audits, supplier quality programs, and CAPA.
Work Environment
- On-site in production facilities, laboratories, or field operations; occasional travel to supplier/customer sites for audits.
- Work involves standing for inspections, the use of PPE, interaction with production/maintenance teams, and potential shift flexibility.
Working Hours
- Full-time; may include standard day shifts with occasional evening/onsite audit work or travel.
- Overtime as required for audit/rollout activities.
Compensation & Benefits
Competitive industry-based salary (market dependent) plus benefits package: extended health and dental coverage, RRSP/defined-contribution pension matching, paid time off, professional development and certification reimbursement, and workplace wellness programs.
How to Apply
Please submit your CV and relevant certifications (e.g., ISO lead auditor, Six Sigma, professional engineering designation where applicable) along with a brief cover letter summarizing your quality-management experience, audit history, and examples of process improvements you led.
Send applications to [recruiting@yourcompany.com] with the subject line Quality Control Manager — [Your Name].
Only short-listed candidates will be contacted for a technical pre-screen and interview.
Frequently Asked Questions (FAQs)
What does a Quality Control Manager do?
A Quality Control Manager ensures that a company’s products, processes, and services meet established standards of quality, safety, and consistency. They develop and implement quality control procedures, monitor production activities, conduct inspections, and identify areas for improvement. They also collaborate with production teams, suppliers, and management to resolve issues, reduce defects, and maintain compliance with industry regulations.
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